Wirral Car Breakdown

If you get into trouble - Go left

If your vehicle has a problem, or you get into trouble on a motorway, stay calm and try to exit at the next junction or motorway service area. If that’s not possible:

1. Put your left indicators on.
2. Move into the left lane.
3. Enter the next emergency area, or hard shoulder.
4. Put your hazard lights on.
5. Exit the vehicle to the left and get behind a safety barrier where there is one - keep well away from moving traffic.
6. Call us, if there is an immediate danger to yourself or others call National Highways on 0300 123 5000.

Keep yourself and others safe

Always carry details of our recovery service with you.
Store our number 0151 528 9900 and National Highways' number - 0300 123 5000 - into your phone now.
If you see a warning light on your vehicle dashboard, don’t ignore it, take action before driving.
It may be safer to stay in your vehicle and wait for help than to get out. If you decide it’s safer to leave, and you can get out with any passengers, exit your vehicle on the side furthest from traffic.

Remember

1. Do not stop your vehicle to assist another vehicle that has broken down or been involved in a collision.
2. You may feel you want to help, but it is safer to call National Highways on 0300 123 5000 or 999 for assistance.
3. Only use an emergency area or hard shoulder in an emergency.
4. Do not put out a warning triangle on a motorway or attempt any repairs on your vehicle because passing traffic may collide with your vehicle.
5. Keep well away from moving traffic and your own vehicle. Get behind a safety barrier where possible, and where it is safe to do so.
6. If you’re on a verge, be aware of any unseen hazards such as uneven ground or debris..

What to do if you have a disability

If you or anyone in your vehicle is unable to follow our breakdowns advice for any reason:
Stay in your vehicle
Keep your seatbelts and hazard warning lights on
Call 999 immediately.
The emergency services will alert Highways England, so they can close motorway lanes and send other help as required, such as a Traffic Officer.
Tell the operator if you're disabled and/or a vulnerable motorist such as an older person or travelling alone.
If you’re unable to use the roadside phones you can contact Highways England via text on 0738 028 3600 for roadside assistance.
For British Sign Language users the SignLive service is available.
Always carry any medication you need with you and prepare for your journey in advance.